Nngroup.com

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NN Group
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NN Group N.V. is the parent company of NN Investment Partners and Nationale-Nederlanden. Nationale-Nederlanden is one of the largest insurance and asset management companies in the Netherlands. NN Group is headquartered in The Hague, its office in Rotterdam is located in the skyscraper Gebouw Delftse Poort, which was the tallest skyscraper in the Netherlands until 2009. Aside from these two offices, the company has an office in Ede but no other main offices in the Netherlands, instead NN mainly relies on independent intermediaries for selling insurance.

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  • IP address: 23.21.95.6
  • Location: Ashburn United States
  • Latitude: 39.0481
  • Longitude: -77.4728
  • Timezone: America/New_York

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Nngroup.com lookup results from whois.godaddy.com server:
  • Domain created: 1998-08-07T04:00:00Z
  • Domain updated: 2021-01-11T11:03:15Z
  • Domain expires: 2022-01-11T04:59:59Z 0 Years, 271 Days left
  • Website age: 22 Years, 251 Days
  • Registrar Domain ID: 1733354_DOMAIN_COM-VRSN
  • Registrar Url: http://www.godaddy.com
  • Registrar WHOIS Server: whois.godaddy.com
  • Registrar Abuse Contact Email: [email protected]
  • Registrar Abuse Contact Phone: 480-624-2505
  • Name server:
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Nielsen Norman Group: UX Training, Consulting, & Research

Www.nngroup.com A leader in the user experience field, NN/g conducts groundbreaking research, trains and certifies UX practitioners, and provides UX consulting to clients.

UXers and Product Managers Both Say Others Intrude on ...

Www.nngroup.com Apr 04, 2021  · A survey of 372 professionals in user experience and product management shows that duplicative work is fairly common, inefficient, and destructive.

Using “How Might We” Questions to Ideate on the Right Problems

Www.nngroup.com Jan 17, 2021  · In our course on discoveries at our UX Conference, we talk about the importance of solving the right problem. Discovery research commonly results in learning about the problem space. This knowledge should be used to generate solutions that solve real user problems. At the end of a discovery, the team should come together, agree on the top things it found out, and use this knowledge to frame ...

3 Persona Types: Lightweight, Qualitative, and Statistical

Www.nngroup.com Jun 21, 2020  · For most teams, approaching persona creation qualitatively is the right balance of effort vs. value, but very large or very small organizations might benefit from statistical or lightweight approaches, respectively.

Usability for Senior Citizens: Improved, But Still Lacking

Www.nngroup.com May 28, 2013  · About the Author. Jakob Nielsen, Ph.D., is a User Advocate and principal of the Nielsen Norman Group which he co-founded with Dr. Donald A. Norman (former VP of research at Apple Computer).Dr. Nielsen established the "discount usability engineering" movement for fast and cheap improvements of user interfaces and has invented several usability methods, including heuristic …

Corporate UX Maturity: Stages 1-4 - Nielsen Norman Group

Www.nngroup.com Apr 23, 2006  · About the Author. Jakob Nielsen, Ph.D., is a User Advocate and principal of the Nielsen Norman Group which he co-founded with Dr. Donald A. Norman (former VP of research at Apple Computer).Dr. Nielsen established the "discount usability engineering" movement for fast and cheap improvements of user interfaces and has invented several usability methods, including heuristic …

User Experience vs. Customer Experience: What’s the ...

Www.nngroup.com Jun 09, 2019  · A common question that I get in my class on Omnichannel UX and Customer Journeys is: Are customer experience (CX) and user experience (UX) the same? Well, the answer is yes and no — and here’s why. NN/g has defined user experience to encompass all aspects of a person’s interaction with a company, its services, and its products.. Originally the term was meant to describe the totality of ...

Workshop Facilitation 101 - Nielsen Norman Group

Www.nngroup.com Apr 19, 2020  · The role of the facilitator is to plan and lead activities and instruction in order to help the group do their best thinking together. Facilitation does not mean taking charge and dictating the outcome, but rather allowing each participant to contribute fully and equally and enabling a shared, collaborative outcome that the group buys into.

User Interviews: How, When, and Why to Conduct Them

Www.nngroup.com Apr 19, 2020  · The role of the facilitator is to plan and lead activities and instruction in order to help the group do their best thinking together. Facilitation does not mean taking charge and dictating the outcome, but rather allowing each participant to contribute fully and equally and enabling a shared, collaborative outcome that the group buys into.

DesignOps 101 - Nielsen Norman Group

Www.nngroup.com Jul 21, 2019  · About the Author. Kate Kaplan is Insights Architect at Nielsen Norman Group. She specializes in the application of human-centered design and research practices to enterprise UX challenges. Prior to joining NN/g, Kate was VP of Strategy at the digital marketing agency Centerline Digital, where she led a cross-disciplinary team of UX designers, content strategists and digital …

Rating Scales in UX Research: Likert or Semantic Differential?

Www.nngroup.com Jun 07, 2020  · In some situations, it’s possible to use either a Likert item or a semantic differential for a given research question. For example, if we wanted to understand how satisfying our website is to use, we could ask how much a user agrees or disagrees with the statement: The website was satisfying to use.We could also create a semantic differential question, which asks: How satisfying was using ...

Approaches to Journey Mapping: 2 Critical Decisions To ...

Www.nngroup.com Jun 14, 2020  · Whether you’re attempting to address user-research goals, such as learning about a specific persona’s needs related to your product, or internal business goals, such as addressing lack of ownership over certain parts of the customer experience, journey mapping can be useful activity for bringing teams together to create one shared organization-wide vision for prioritizing design and UX ...

From Research Goals to Usability-Testing Scenarios: A 7 ...

Www.nngroup.com Jun 14, 2020  · Whether you’re attempting to address user-research goals, such as learning about a specific persona’s needs related to your product, or internal business goals, such as addressing lack of ownership over certain parts of the customer experience, journey mapping can be useful activity for bringing teams together to create one shared organization-wide vision for prioritizing design and UX ...

Beyond the NPS: Measuring Perceived Usability with the SUS ...

Www.nngroup.com 9 Beyond the NPS: Measuring Perceived Usability with the SUS, NASA-TLX, and the Single Ease Question After Tasks and Usability Tests

Just-Right Personas: How to Choose the Scope of Your Personas

Www.nngroup.com Jan 12, 2020  · Personas are not one-size-fits all research artifacts: you can’t just create general user archetypes without first deciding what they are for and what the scope of their influences should be. Personas can have a broad or narrow scope. Consider a financial company that has multiple lines of business such as retirement savings, banking, and mutual-fund investment.

Net Promoter Score: What a Customer-Relations Metric Can ...

Www.nngroup.com Jan 12, 2020  · Personas are not one-size-fits all research artifacts: you can’t just create general user archetypes without first deciding what they are for and what the scope of their influences should be. Personas can have a broad or narrow scope. Consider a financial company that has multiple lines of business such as retirement savings, banking, and mutual-fund investment.

Ethnographic Studies Training - Nielsen Norman Group

Www.nngroup.com Ethnographic Studies Training. Ethnographic studies (also commonly known as "field studies" and "contextual inquiries") are the best way to learn about your customers' goals and needs.

3 Design Considerations for Effective Mobile-App ...

Www.nngroup.com Apr 28, 2019  · Mobile permission requests are often poorly designed. Consider the content and timing of these requests, avoid dark patterns, and enable users to reverse their decision.

How to use Screening Questions to Select the Right ...

Www.nngroup.com Jul 14, 2019  · Finding the right participants for a user-research study can be challenging, even if you have clearly defined your target audience.You can learn something from almost any user, but you’ll get more meaningful insights if your study participants have the same behaviors, interests, and knowledge as your actual users.. Using Screening Questions to Select Participants

Journey Mapping for Remote Teams: A Digital Template

Www.nngroup.com May 31, 2020  · When and Why to Use this Template. While there are several levels of digital tools available for remote customer journey mapping, a spreadsheet is an efficient, effective choice for many teams, for several reasons:. Compatible format and structure. The columns and rows of a spreadsheet can be easily adjusted to accommodate the structure of a journey map.

A Checklist for Designing Mobile Input Fields

Www.nngroup.com Jun 14, 2015  · About the Author. Raluca Budiu is Director of Research at Nielsen Norman Group, where she consults for clients from a variety of industries and presents tutorials on mobile usability, designing interfaces for multiple devices, quantitative usability methods, cognitive psychology for designers, and principles of human-computer interaction. She also serves as editor for the articles published on ...

Web Usability Research Reports - Nielsen Norman Group

Www.nngroup.com Web Usability research reports by Nielsen Norman Group containing usability guidelines, UX best practices, case studies and methodologies.

Similarity Principle in Visual Design

Www.nngroup.com Sep 06, 2020  · About the Author. Aurora Harley is a Senior User Experience Specialist with Nielsen Norman Group. Aurora’s research and consulting experience includes organizations in a variety of industries, such as ecommerce, travel, healthcare, and B2B (business-to-business).

Ten Biggest Thinkers of the 20th Century: Article by Jakob ...

Www.nngroup.com About the Author. Jakob Nielsen, Ph.D., is a User Advocate and principal of the Nielsen Norman Group which he co-founded with Dr. Donald A. Norman (former VP of research at Apple Computer).Dr. Nielsen established the "discount usability engineering" movement for fast and cheap improvements of user interfaces and has invented several usability methods, including heuristic evaluation.

Aesthetic and Minimalist Design (Usability Heuristic #8)

Www.nngroup.com Jan 24, 2021  · “Have nothing in your houses that you do not know to be useful, or believe to be beautiful.” Don Norman cited this famous William Morris quote at the beginning of his book Emotional Design 1 and it captures the essence of the 8th usability heuristic: aesthetic and minimalist design:. Interfaces should not contain information which is irrelevant or rarely needed.

Maria Rosala | User Experience Specialist at Nielsen ...

Www.nngroup.com Maria Rosala is an NN/g User Experience Specialist specializing in usability and UX research, client advisory and user experience training.

DesignOps Maturity: Low in Most Organizations

Www.nngroup.com Jun 07, 2020  · Design Operations (DesignOps) refers to the orchestration and optimization of people, processes, and craft in order to amplify design’s value and impact at scale.. In order to understand how DesignOps efforts are understood, prioritized, and implemented across organizations, we asked 557 UX and design professionals in a variety of industries about the following:

Certification of UX Training Achievement with Nielsen ...

Www.nngroup.com How it works: Attend any 5 courses at any UX Conference, pass the exam for each course, and receive your UX Certificate. Timing: You can take all 5 courses and exams at a single UX Conference, or earn part of your credits now, and finish the remaining requirements at a future UX Conference. Exams: Online exams are available the same day, or you can take them up to 35 days after the conference.

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